Preliminary Information

ARTICLE 1

ARTICLE 1.1 – SELLER
Title: LESSANDROMANCE GARMENT SANAYI TIC LTD.
Address: CUMHURIYET MAH INCIRI DEDE CAD SINPAS NO:8 SISLI / Istanbul
ARTICLE 1.2 – BUYER
Name-Surname:
Address:
Phone:
(The address and contact information of the person who is a member of the lessandromance.com shopping site is used as the basis for the Recipient Information.)

ARTICLE 3 GENERAL PROVISIONS

3.1 - The Buyer declares that he/she has read and is aware of the basic characteristics of the product, the sales price, payment method and all preliminary information regarding delivery, which are the subject of the specified contract, and that he/she has given the necessary confirmation electronically.

3.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address specified by the buyer within the period specified in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that the legal 14-day period is not exceeded.

3.3 - The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

3.4 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to whom the product is to be delivered does not accept the delivery.

3.5 "SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and together with warranty documents and user manuals, if any.

3.6 - Delivery of the contracted product requires that this contract be electronically approved and the purchase price be paid using the Buyer's preferred payment method. If, for any reason, the product price is not paid or is cancelled in bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

3.7 If the relevant bank or financial institution fails to pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, after the delivery of the product, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case, the shipping costs will be the BUYER's responsibility.

3.8 - If the SELLER is unable to deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation interruptions, the SELLER is obligated to notify the BUYER. In such cases, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a comparable product, if any, or postponement of delivery until the impeding condition is eliminated. If the BUYER cancels the order, the amount paid will be paid to the BUYER in cash within 10 days. For payments made by credit card, the SELLER will initiate the cancellation of the BUYER's credit card receipt and the refund of the relevant amount to the BUYER's account with the relevant bank within 7 days, and the transaction will be notified to the BUYER via e-mail. In such cases, the SELLER cannot be held responsible for delays caused by the bank.

ARTICLE 4 RIGHT OF WITHDRAWAL

The Buyer has the right of withdrawal within fourteen (14) days from the delivery of the contracted product to them or to the person or organization at the delivery address. To exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within this period, and the product must be unused and its packaging undamaged, in accordance with the provisions of Article 5. In case of exercise of this right, a copy of the cargo delivery report stating that the product delivered to 3 persons or the Buyer was sent to the SELLER and the original sales invoice must be returned. Within 7 days following the receipt of these documents by the Seller, the SELLER must initiate an action with the relevant bank to have the product price refunded to the BUYER's credit card account. The SELLER cannot be held responsible for any problems on the bank's part in the refund of the product price. If the original sales invoice is not sent, value added tax and any other legal obligations will not be refunded. The shipping cost of the product returned due to the right of withdrawal is the BUYER's responsibility. If the value of the goods decreases or return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obligated to compensate the SELLER for damages to the extent of the BUYER's fault. Furthermore, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate rapidly or have expired. The right of withdrawal for all types of software and programs, DVDs, VCDs, CDs, and cassettes, computer and stationery consumables (toner, cartridges, ribbons, etc.), and all cosmetic products is subject to the condition that the product packaging is unopened, undamaged, and unused.

ARTICLE 5 COMPETENT COURT

In the implementation of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where the BUYER resides are authorized, up to the value declared by the Ministry of Industry and Trade. The SELLER may submit its complaints and objections to the Consumer Arbitration Committee or Consumer Court in the place where the BUYER purchased the goods or services or where the BUYER resides, within the monetary limits determined each December by the Ministry of Industry and Trade of the Republic of Turkey. Information regarding the monetary limit is as follows: Effective May 28, 2014;

a) Pursuant to Article 68 of Law No. 6502 on Consumer Protection, it is mandatory to apply to district consumer arbitration committees for disputes valued under two thousand Turkish Lira, to provincial consumer arbitration committees for disputes valued under three thousand Turkish Lira, and to provincial consumer arbitration committees in provinces with metropolitan status for disputes between two thousand Turkish Lira and three thousand Turkish Lira. Applications to consumer arbitration committees are not permitted for disputes exceeding these values.

b) Disputes exceeding the specified value must be filed with the Consumer Court. In cases where there is no Consumer Court, application must be made to the Civil Court of First Instance, acting as a Consumer Court. This preliminary information is provided for commercial purposes. Please Note: Before signing the cargo report, please check whether your cargo package has been damaged during transport. If your cargo package is damaged for any reason, return it to the cargo representative for a report to be prepared without signing any delivery documents. We will promptly ship your new products to you. The SELLER is not responsible for any damage or missing items in the cargo package if the package is damaged. (All of these terms and conditions are subject to Turkish law.)