Preliminary Information

ARTICLE 1

ARTICLE 1.1 – SELLER
Title: LESSANDROMANCE CLOTHING INDUSTRY TIC LTD.
Address: CUMHURIYET MAH INCIRI DEDE CAD SINPAS NO:8 SISLI / Istanbul
Phone: +90 850 305 5975
ARTICLE 1.2 – BUYER
Name-Surname:
Address:
Phone:
(The address and contact information of the person who is a member of the lessandromance.com shopping site is taken as the basis for the Recipient Information.)

ARTICLE 2 SUBJECT OF THE CONTRACT AND PRODUCT FEATURES

The type, quantity, brand/model, color, number, sales price and payment method of the Goods/Product or Service consist of the information that finalizes the order. Product shipping costs are paid by the BUYER and are not refundable.

ARTICLE 3 GENERAL PROVISIONS

3.1 - The Buyer declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the specified contractual product and all preliminary information regarding delivery and has given the necessary confirmation electronically.

3.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address indicated by the buyer within the period specified in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that the legal 14-day period is not exceeded.

3.3 - SELLER cannot be held responsible for failure to deliver the ordered product to the BUYER due to any problems encountered by the cargo company during the delivery of the product to the BUYER.

3.4 - If the contractual product is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to whom the product is to be delivered does not accept the delivery.

3.5 "SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and together with warranty documents and user manuals, if any.

3.6 - For the delivery of the contractual product, it is a condition that this contract is approved electronically and the sales price is paid by the payment method preferred by the buyer. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

3.7 If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, the shipping costs belong to the BUYER.

3.8 - If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the Buyer. In this case, the Buyer may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, or postponement of the delivery period until the elimination of the impeding condition. If the Buyer cancels the order, the amount paid by the Buyer shall be paid to the Buyer in cash within 10 days. In payments made by the BUYER with a credit card, the SELLER shall initiate the cancellation of the Buyer's credit card receipt and the refund of the relevant amount to the Buyer's account with the relevant bank within 7 days, and the transaction shall be notified to the BUYER via e-mail. In such a case, the SELLER shall not be held responsible for delays caused by the relevant bank.

ARTICLE 4 RIGHT OF WITHDRAWAL

The Buyer has the right of withdrawal within fourteen (14) days from the delivery of the contractual product to him/her or to the person or organization at the delivery address. In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within this period and the product must be unused and its packaging must not be damaged within the framework of the provisions of Article 5. In the event of exercising this right, the original sales invoice and a copy of the cargo delivery report stating that the product delivered to 3 persons or the Buyer was sent to the SELLER must be returned. Within 7 days following the receipt of these documents by the Seller, the SELLER shall initiate an action with the relevant bank to have the product price refunded to the BUYER's credit card account. The SELLER cannot be held responsible for any delays on the bank's part in the refund of the product price. If the original sales invoice is not sent, the value added tax and any other legal obligations will not be refunded. The cargo cost of the product returned due to the right of withdrawal belongs to the BUYER. If the value of the goods decreases due to a reason caused by the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to the fault. In addition, the right of withdrawal cannot be used for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly or have expired. The use of the right of withdrawal for all kinds of software and programs, DVDs, VCDs, CDs and cassettes, computer and stationery consumables (toner, cartridges, ribbons, etc.) and all kinds of cosmetic products is subject to the condition that the packaging of the product is unopened, undamaged and the product is unused.

ARTICLE 5 COMPETENT COURT

In the implementation of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where he/she resides are authorized up to the value declared by the Ministry of Industry and Trade. The SELLER may apply for complaints and objections to the Consumer Problems Arbitration Committee or Consumer Court in the place where he/she purchased the goods or services or where he/she resides, within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December of each year. Information regarding the monetary limit is as follows: As of 28/05/2014;

a) According to Article 68 of the Law No. 6502 on Consumer Protection, it is mandatory to apply to district consumer arbitration committees for disputes with a value below two thousand Turkish Lira, to provincial consumer arbitration committees for disputes with a value below three thousand Turkish Lira, and to provincial consumer arbitration committees for disputes between two thousand Turkish Lira and three thousand Turkish Lira in provinces with metropolitan status. Applications cannot be made to consumer arbitration committees for disputes above these values.

b) In case of disputes over the specified value, application should be made to the Consumer Court, or in places where there is no Consumer Court, to the Civil Courts of First Instance as Consumer Courts. This preliminary information is provided for commercial purposes. Please Note: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If there is damage to your cargo package for any reason, return your cargo to the cargo officer for a report to be drawn up without signing any document regarding the delivery. Your new products will be sent to you immediately by us. In case the products with damaged cargo packages are received, the SELLER is not responsible for the damage or missing products inside. (All of these terms and conditions are subject to Turkish Law.)